Here you will find our policy regarding refunds for your orders with us. Please read this policy carefully so that you understand how we handle refunds and what your rights and responsibilities are.

1. Returning Products

1.1. We strive to make you happy with your purchases from Jaap & Co - Woofwear. However, if for any reason you are not happy with a product you have purchased from us, you may return the product in accordance with the terms of our returns policy .

2. Refunds

2.1. If you wish to return a product and are eligible for a refund, we will do the following:

• We will refund the purchase price of the returned product to the original payment method you used for your order.

2.2. Refunds will be processed within 7 days of receiving the returned product. Please note that the processing time of your bank or credit card company may vary and we have no control over the speed of the refund.

3. Refund Terms

3.1. To qualify for a refund, the following conditions must be met:

• The product must be returned within 30 days of receiving your order.
• The product must be in new and unused condition, including all original packaging and labels.
• The product must not show any signs of wear, damage or use.
• The product must comply with our return policy regarding hygiene.

4. Costs of Returns

4.1. If you choose to return a product, you will be responsible for the return shipping costs, unless the product is defective or incorrectly delivered.

5. Contacting Us

5.1. If you wish to return a product and would like to be eligible for a refund, please contact us at info@jaapcowoofwear.nl for instructions and assistance.

6. Changes to the Refund Policy

6.1. Jaap & Co - Woofwear reserves the right to change or update this Refund Policy at any time. Any changes will become effective as soon as they are published on our website.